Frequently Asked Questions

Here will you find some questions and answers. If you do not find an answer at this page please look at our Community Board.

IotUnit.isNearby() always returns false

android.permission.ACCESS_FINE_LOCATION permission is already merged to your Manifest but you have to ask for the Location permission.

When does the AuthToken gets refreshed?

The AuthToken gets refreshed 7 days before it expires on server side.

What happens if the AuthToken is already expired on server side?

When the user enters the app and the AuthToken is expired, we can not refresh the AuthToken. The client must login again then. The SDK will signal this with UserManager.Status.LoggingOut which can be observed via UserManager.getStatusLiveData().